Privacy Policy

Privacy Policy and Cookie Policy for

Data of the administrator:



EIK/BULSTAT: 201162224

Headquarters and management address: Bulgaria, Ruse, Grigor Parlichev Str., 8, entrance 2, floor 5

Phone: +359897801228



A. Introduction:

The privacy of our website is very important to us, and we are committed to protecting it. This policy explains what we will do with your personal data. Your consent to our use of cookies in accordance with the terms of this policy when you first visit our website allows us to use cookies every time you visit our website.

B. Collection of personal data:

The following types of personal information may be collected, stored, and used:

Information about your computer, including your IP address, geographic location, browser type and version, and operating system;

Information about your visits and use of this website, including referral source, duration of visit, page views, and website navigation;

Information, such as your email address, that you enter when you register on our website;

Information that you enter when you create a profile on our website – such as your name, profile picture, gender, date of birth, marital status, interests and hobbies, education, and employment;

Information, such as your name and email address, that you enter when you set up subscriptions to our emails and/or newsletters;

Information that you enter while using our website services;

Information generated while using our website, including when, how often, and under what circumstances you use it;

Information related to everything you buy, services you use, or transactions you make through our website, which includes your name, address, phone number, email address, and credit card data;

Information that you post on our website, with the intention of publishing it on the internet, which includes your username, profile picture, and the content of your posts;

Information contained in any communication with us, sent to us via email or through our website, including the content of the communication and metadata;

Any other personal information that you send to us.

Before disclosing any personal information to us, you should read this policy carefully and give us your consent to use your personal information in accordance with the terms of this policy.

C. Use of your personal information

Personal information provided to us through our website will be used for the purposes outlined in this policy or on the relevant pages of the website. We may use your personal information to:

administer our website and business;

personalize our website for you;

enable your use of the services available on our website;

send you goods purchased through our website;

supply to you services purchased through our website;

send statements, invoices, and payment reminders to you, and collect payments from you;

send you non-marketing commercial communications;

send you email notifications that you have specifically requested;

send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);

send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);

provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);

deal with inquiries and complaints made by or about you relating to our website;

keep our website secure and prevent fraud;

verify compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website's messaging service); and

other purposes.

If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

Your privacy settings can be used to limit the publication of your information on our website, and can be adjusted using website controls.

We will not, without your express consent, provide your personal information to any third parties for their or any other third party's direct marketing.

D. Disclosure of Personal Data

We may disclose your personal data to any of our employees, insurers, professional advisers, agents, suppliers or subcontractors as reasonably necessary for the purposes set out in this policy.

We may disclose your personal data to any member of our group of companies (which means our subsidiaries, our ultimate holding company and all its subsidiaries) as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

to the extent that we are required to do so by law;

in connection with any ongoing or prospective legal proceedings;

in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

to the buyer (or prospective buyer) of any business or asset that we are (or are contemplating) selling;

and to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Other than as set out in this policy, we will not disclose your personal information to third parties.

E. International Data Transfers

The information that we collect may be stored, processed and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.

The information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Russia, Japan, China and India.

Personal information that you publish or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

You expressly agree to the transfers of personal information described in this Section E.

J. Protection of Personal Information

This section J outlines our policies and procedures for storing data, which are designed to help ensure that we comply with our legal obligations for storing and deleting personal information.

The personal information we process for any purpose or purposes will not be kept for longer than is necessary for that purpose or those purposes.

Without prejudice to Section J-2, we typically delete personal data falling within the categories outlined below at the time or date outlined below: personal data will be deleted in accordance with legal retention periods;

Notwithstanding other provisions in Section J, we will retain documents (including electronic documents) containing personal data:

to the extent that we are required to do so by law;

if we believe that the documents may be relevant to any ongoing or prospective legal proceedings;

in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Z. Protection of Your Personal Information

We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.

We will store all personal information you provide on our secure (password- and firewall-protected) servers.

All electronic financial transactions entered through our website will be protected by encryption technology.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping the password you use for accessing our website confidential, and we will not ask you for your password (except when you log in to our website).

I. Changes

From time to time, we may update this policy by publishing a new version on our website. You should check this page to ensure you understand any changes to the policy. We may notify you of changes to this policy by sending you an email or using the messaging system on our website.

J. Your Rights

You may instruct us to provide you with any personal information we hold about you – provision of such information will be subject to the following:

Payment of a fee

Supply of appropriate evidence of your identity for this purpose, we will usually accept a photocopy of your passport certified by a notary plus an original copy of a utility bill showing your current address.

We may withhold personal information that you request to the extent permitted by law.

At any time, you may instruct us not to process your personal information for marketing purposes.

In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.

K. Third-party Websites

Our website includes hyperlinks to third-party websites and details about them. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

L. Updating Information

Please let us know if the personal information we hold about you needs to be corrected or updated.

M. Cookies

A cookie is a file that contains an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by the web browser and will remain valid until its set expiration date, unless it is deleted by the user before that date; on the other hand, a session cookie will expire at the end of the user session, when the web browser is closed. Usually, cookies do not contain any information that can identify the user, but your personal information that we store may be associated with the information that is stored and obtained from cookies. We use persistent cookies.

The names of the cookies we use on our website and the purposes for which they are used are set out below:

we use Google Analytics and Adwords on our website, to recognize a computer when a user;

    2. Most browsers allow you to refuse to accept cookies -

for example: in Internet Explorer (version 10) you can block cookies using the available overflow settings by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";

in Firefox (version 24) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unchecking "Accept cookies from sites";

in Chrome (version 29) you can block all cookies by entering the menu "..." and clicking "Settings", "Show advanced settings", "Privacy", and then "Content settings", and then selecting "Block sites from setting any data".

Blocking all cookies will have a negative impact on the usability of many websites. If you block cookies, you will not be able to use all the features of our website.

     3. You can delete cookies that are already stored on your computer - for example:

In Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for this here

In Firefox (version 24), you can delete cookies by clicking on "Tools," "Options," and "Privacy," then selecting "Use custom settings for history," clicking "Show Cookies," and then clicking "Remove All Cookies."

In Chrome (version 29), you can delete all cookies by entering the "Customize and control" menu and clicking "Settings," "Show advanced settings," and "Clear browsing data," then selecting "Delete cookies and other site and plug-in data" before clicking "Clear browsing data."

     4. Deleting cookies will have a negative impact on the usability of many websites.